Penulis: Vitalia Hanako Murni Simanjuntak, SS, M.Pd. Editor: Runi Fazalani, M.Pd.
The primary aim of this book is to provide learners with practical and relevant English language skills tailored specifically to the tourism industry. It covers a wide range of topics including hospitality, travel services, customer interactions, cultural awareness, and professional correspondence. Each chapter is structured to enhance both receptive and productive language skills, through real-life scenarios, dialogues, vocabulary development, and communicative exercises.
This book can be used both in academic settings and for self-study. It is particularly valuable for students of tourism and hospitality programs, as well as professionals who seek to improve their English fluency in daily work situations.
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